According to Jim

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Cisco – Linksys E2000 Advanced Dual-Band Wireless-N Router




Cisco Linksys E2000 Advanced Wireless-N Router – “Cisco Factory Refurb” I remember the days when routers were not even allowed on Comcast. At least that was the official line. Then like everyone else, Comcast realized that was a silly terms of service requirement. Today just about everyone has more than one computer and many folks [...]






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Cisco Linksys E2000 Advanced Wireless-N Router – “Cisco Factory Refurb”

Cisco Linksys Router

Cisco Linksys E2000 Wireless Router

I remember the days when routers were not even allowed on Comcast. At least that was the official line. Then like everyone else, Comcast realized that was a silly terms of service requirement. Today just about everyone has more than one computer and many folks are running a combination wired and wireless home network to hook up their PC and Apple desktops, laptops, Nintendo Wii, iPads, iPhones, Android phones, and even new high definition flat screen televisions are configured for wireless access for Netflix, Amazon, and other streaming video services. Making the best choice for a wireless router is most important when it comes to making sure all those devices work well for Internet connectivity.

Like many of you, I did tons of research on the pros and cons of all the available routers for sale. Trying to decide what is important is difficult when there are so many choices. However, the important stuff to me came down to reliability, cost, signal strength, and ease of use.

Reliability:

Like one of the Amazon reviewers stated in the feedback area online, since it is a refurbished unit, they felt that Cisco would have gone completely through it to test everything out. That gave me the confidence on the reliability aspect. Plus, having the backing of the good customer service through Amazon was icing on the cake for peace of mind.

Cost:

Wow, what can you say here! Such a great deal! Why would I want to spend more for a router?

Signal Strength:

Signal strength was part of my criteria for judging the various routers on the market. However, there are many issues which can affect signal performance. Location, location, location is everything. If you place a router behind some shielded wall, signal strength will surfer. Also, depending on the band usage, i.e. 2.4 GHz vs 5 GHz, 2.4 GHz goes further no matter what router you get. Remember, the lower the frequency, the greater the distance given the same power output. I operate exclusively on the 2.4 GHz band. Note that only one band is selectable at a time (which is no big deal in my mind). While the signal strength on the 2.4 GHz might (and I say might) be a little bit less than my old Linksys SRX200, there simply is no comparison as far as the performance is concerned. The Linksys SRX200 was constantly dropping signal. The Cisco Linksys E2000 has never dropped signal on me at all.

Ease of Use:

Let’s face it here. Once you set up the router, how likely are you going to have to keep changing things in the future? However, with that being said, the Linksys SRX200 was a piece of cake to set up. I use the router login through any web browser to set up all routers anyways. No, I did not even insert the setup CD in the computer. So, I can’t tell you how that goes, but from my standpoint, it is simple to login [ http://192.168.1.1 ] to the router IP address through the browser and set up what you want. Refer to getting a new IP address from Comcast for more information on various router brands and accessibility through a browser.

The Cisco E2000 has extended coverage with an additional internal antenna designed for larger homes.

Features Include:

  • Wireless-N Selectable Dual-Band (2.4 or 5 GHz)
  • Gigabit Ethernet 4-port switch
  • Additional antenna for extended coverage
Model: Linksys E2000
Technology: Wireless-N
Bands: Selectable 2.4 GHz or 5 GHz
Transmit / receive: 2 x 3
Antennas: 3 Internal
Ethernet ports x speed: 4 x Gigabit
USB port: No USB port
Software setup: CD Install
Cisco Connect software: Yes
Support: 24/7 Award-winning Online Support Resources
90 days Complimentary Assisted Support
Warranty: 1 year hardware limited warranty
OS Compatibility: Windows, Mac
Minimum System Requirements: Internet Browser: Internet Explorer 6, Safari 3 or Firefox 2 for optional browser-based configuration
PC: Wireless network enabled PC with CD or DVD drive, running Windows XP SP3, Windows Vista SP1 or Windows 7
Mac: Wireless network enabled Mac with CD or DVD drive, running OS X Tiger 10.4.11, Leopard 10.5.8 or Snow Leopard10.6.1
Package Contents: Linksys E2000 Wireless-N Router
Setup Software and User Guide on CD-ROM
Ethernet network cable
Quick Installation Guide
Energy Star power adapter

Bottom line, it has been working great for a couple of months so far. I am extremely pleased with the performance at this time.

Regards,

Jim

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Networking Windows XP, 95/98, and Network Printer




Wow, What a Way to bring in the New Year! Needed to help a buddy hookup a network between two Windows XP computers (one a Toshiba laptop, and the other a new Dell Vostro desktop), two old Dell Windows 95 computers, a System 2000 computer, and a networked Brother MFC FAX/Printer/Scanner/Copier. Well, he had a [...]






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Wow, What a Way to bring in the New Year!

Network Internet Connections

Needed to help a buddy hookup a network between two Windows XP computers (one a Toshiba laptop, and the other a new Dell Vostro desktop), two old Dell Windows 95 computers, a System 2000 computer, and a networked Brother MFC FAX/Printer/Scanner/Copier. Well, he had a network working with NetBeui, using a network HUB, and a strange Bridge setting on the Toshiba laptop XP system, but when the new Dell Vostro desktop was installed, the network stopped working.

After my buddy had spent four hours on the phone with Dell Tech Support, they decided to send out a repair guy to try a new motherboard. This was after Tech Support tried everything under the sun software wise to get the system to function. My friend is still in the stone-ages for Internet connectivity. He is on a Dial-Up Modem. No high speed service is available where he is located. To far away for DSL from the phone company, and no high speed cable service in his area. Satellite communications is still questionable as far as he is concerned. So, can you image when the Dell Tech support person got online and tried to control his new computer? Slow as molasses for the mouse movement. Got to hand it to Dell, the person went none stop for four hours straight, even though the problem was not fixed.

The Network Problem

Sometimes the Dell Vostro would show up on the network and sometimes it would not. This was the case with even looking at itself on the network. Sometimes it was there and sometimes it was not. Dell tried turning off Windows firewall protection and Norton Internet Firewall Security but that did not seem to change anything. So, that is when they decided to go to the next level, and try the hardware. Because of the holiday season, it was going to take a couple of days to get the motherboard. So, we put our heads together and tried tackling the network issue ourselves.

Since the network was on an old network HUB (read about: The difference between Hubs, Switches, and Routers), I decided to try a couple of spare routers, using DHCP to supply IP addresses to the computers and the network printer. Low and behold, we thought the problem was fixed, but such was not the case. The network still bombed out. Back to the original problem after trying it for some time. The problem was still the disappearing computers on the network. Funny though, the old Windows 95 computers could talk to the Dell Vostro with Windows XP operating system, but not the other way around. Also tried swapping network cables with no change in the problem. FYI, my buddy ordered the Dell Vostro with Windows XP operating system instead of Windows Vista by choice just before the holidays. It arrived a couple of days after Christmas.

I decided to call it a night. My buddy however, started digging through the documentation. Apparently when he turned off Norton Internet Security it started working much more reliably. The network was stable for a couple of hours and he thought that was it. However, after leaving it on overnight, it was discovered that the network was nonoperational again in the morning. So, the service call was still scheduled. Dell contracts out to independents in the local areas for service. The guy came out with a new motherboard and swapped it out a day latter.

Finally, everything seemed to stabilize, but we also tried a different router and setting Norton Internet Security Zones for trusted sources (the other computers’ IP addresses) and everything was talking with each other.

Microsoft I figured probably had Windows Updates available for the XP system, even though it was a week old. This was indeed the case. On a dial-up modem it only took four hours to download and install!

Computer Lessons Learned

Technology is changing so fast, that even the customer service techs have trouble keeping up with the new software. The support people are not fully aware of the full spectrum of protection that Norton Internet Security software was doing on the computer from a network standpoint.

Computers are supposed to save time. Ha Ha. Think about all the problems you have had with your computers over the years. Do they really save time? I think not, but in some ways the computers have filled our times with other activities. Internet browsing, searching for products and services, comparing prices, shopping for the new car, and even to the point of replacing TV for online videos.

Just like anything purchased anymore, the customer needs to become more of an expert and pay particular close attention to details.

By-the-way: Networking Mac OS X and Windows XP and Windows 2000

I decided that I would hook up a Windows XP, Windows 2000, and Mac OS X computers that I had together. Took a bit of research online about sharing between the software platforms, but after finding out how to do the settings, everything seemed to function. For advice on how to: Networking Mac and PC, do a Google Search. Good information is available online.

Welcome to the New Internet World

Internet marketing by Professional Web Services

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Comcast Modem Chat Session




Comcast eSupport Chat Transcript James > Can I hook up another extra modem on my current system, by just getting an extra IP address and calling my extra modem number into Comcast central? Allan > Hello James, Thank you for contacting Comcast Live Chat Support. My name is Allan. Please give me one moment to [...]






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Router Cable Modem Computer
Comcast eSupport Chat Transcript

James > Can I hook up another extra modem on my current system, by just getting an extra IP address and calling my extra modem number into Comcast central?

Allan > Hello James, Thank you for contacting Comcast Live Chat Support. My name is Allan. Please give me one moment to review your information.

Allan > No, you would need to have a second subscription to the Internet service.

Allan > Which would double your monthly rate.

James > Are you sure of this? Because when I talked to the the install guy last year, I thought he said I could do that.

Allan > Yes, I am sure. If you would like to have a second cable modem, you would need to contact our Sales department, and have them create a "second house key", which will allow a second cable modem to connect. This will result in a second charge for the internet service.

Allan > If you simply want to get a second computer connected to the internet, you could set up a home network.

James > OK thanks for that info. What then does other dynamic IP addresses do for you?

Allan > You can use a hub, switch, or router. Use of a hub or switch will require to you purchase a second IP address from us, which is $4.95 per month.

Allan > A properly configured router will not require an additional IP address.

Allan > The additional IP address allows additional computers to get online, when using a hub or switch.

James > I understand that from a router standpoint that I don’t need additional IP addresses. So, what is the reason to have more than one IP address? Is it possibly for gaming? When two people want to be hooked up but with unique IP addresses from the same location?

Allan > The Comcast service comes with a single IP address. When your computer is connected directly to the cable modem, that IP address is assigned to the computer. When you have a router connected to the cable modem, the router will receive that IP address, and then the router will assign separate IP addresses to the computers connected to the router. A Hub and a Switch do not have the ability to assign IP addresses. So when you have a hub/switch connected to the cable modem, the single IP address that Comcast provides will allow one computer to get online. You would need to get a second IP address for the second computer.

James > Does having an extra IP address, and hooking up the extra computer through the hub or switch keep the speed to each computer faster than one IP address and using a router?

Allan > There is no significant difference between using a hub, switch or router.

James > OK, that answers my questions. Thanks for the help. Much appreciated.

Allan > You’re most welcome.

Allan > Analyst has closed chat and left the room

Thank you Comcast for an excellent and fast response to my questions. I was very impressed with the eSupport Chat Session.

Read the Comcast Home Networking 101 information page.

Read more about installing two or more Comcast Modems at the same location.

Jim Warholic

Business Internet Marketing Solutions

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