Thanks for the posts!!

My problem was still happening even after I disabled all the addons. However, when I created a new profile, and started up Firefox using the new profile, the problem went away. So, what I have been doing, is rebuilding the new profile with only the addons that I really need.

Rebuilding a profile requires some work however. Getting my bookmarks over was no problem, but getting all my saved passwords was slightly more problematic. I used an addon that exports the passwords, and then the same addon in the new profile to import the passwords.

I’m sure there are other ways around this, but it worked for me.

I still don’t have the new profile configured exactly the way I want, but I am getting there. As I add an addon on (tongue twister) I recheck to see if pdf documents still open in Firefox without crashing it. I recently purchased the new Adobe Acrobat 9 Pro Extended version for PDF files. So, now I have much more flexibility on creating PDF files.

frustrating.

Your thoughts on the matter are greatly appreciated.

I started thinking it through again about your ideas with the plugin conflict. My first thought was no, that can’t be because I disabled all plugins to try it out, and still upon opening a PDF file, Firefox would close abruptly.

Then, I decided to look and see what other programs were installed, and I noticed I had two versions of Firefox 3 installed. So, I uninstalled the older of the two Firefox 3 programs thinking that was it. No luck; I still had the abrupt stop when opening a PDF file.

I started looking a little closer at the installed PDF addons that I did have. I noticed the PDF Download by Nitro PDF Software installed as an Addon. On the default action, I had selected show Pop Up. I switched it to open PDF file in a new tab. And guess what, it worked. Then I uninstalled PDF Download, and I was back to the same problem of Firefox shutting down again. So, I reinstalled PDF Download and am running it with open PDF in another tab, and everything seems to be working when I open a PDF file.

So, it is working better than it was, but Firefox still has a problem when I select the other popup option selection form of what to do with a PDF download. Maybe there still is a conflict with something else.

Maybe someone else has more insight into this problem. If so, leave your comments here.

Best regards,

Jim

The nppdf32.dll is the same version as that in the main Adobe Acrobat folder. That nppdf32.dll file gets updated when you reinstall Acrobat Reader.

There is something else in Firefox 3 and/or Acrobat Reader that are conflicting with one another.

Jim

Regards, Bruno.